Frequently Asked Questions

Profax is an enterprise IT consulting firm specializing in AI & automation, cloud migration, SAP/ERP, custom software development, cybersecurity, RFP and work order management, data analytics, and staff augmentation. We work with mid-to-large enterprises to deliver technology transformations.

Profax operates with a remote-first model, serving clients across multiple regions. Our team is distributed, allowing us to work effectively with clients globally in their time zones.

Profax IT Consultants was founded in 2025 and brings a team with over 10 years of combined industry experience across cloud, AI, SAP, and enterprise IT domains.

Every engagement follows our 3-phase methodology: Discover (understanding your business and systems), Design (architecting the optimal solution), and Deliver (precise execution with full transparency). We maintain clear communication at every milestone.

Yes. We offer fixed-scope project delivery, monthly retainer relationships for ongoing IT consulting, and staff augmentation for teams that need specialized expertise embedded within their own team.

We handle full end-to-end delivery — from strategy and architecture through to implementation, go-live, and post-delivery support. We are not just advisors; we are hands-on builders.

Our experience spans manufacturing, financial services, healthcare, retail, logistics, and professional services. Our technology expertise is industry-agnostic, though we have developed specialized playbooks for these sectors.

We use transparent, fixed-scope pricing for project engagements — no hidden hourly billing surprises. Pricing is determined after an initial discovery call and scope definition. Retainer pricing is monthly and tiered by level of commitment required.

Timelines vary by scope. A cloud migration can be completed in 4–10 weeks, while a full SAP S/4HANA implementation typically takes 14–20 weeks. AI/automation projects range from 2–8 weeks depending on complexity. We always provide a clear timeline upfront.

Yes. We offer a complimentary 45-minute discovery call to understand your requirements and assess fit. Submit an enquiry on our website and our team will reach out within 24 business hours to schedule.

We are platform-agnostic and work extensively with Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. We recommend the right platform based on your existing ecosystem and workload requirements.

Absolutely. Many of our most impactful engagements involve modernizing legacy systems. We have experience integrating with and migrating from a wide range of on-premise and legacy environments.

Security is designed into every solution from the start. We follow Zero Trust principles, align with ISO 27001 and SOC 2 standards, and implement encryption at rest and in transit as a baseline on all cloud projects.

Yes, and we encourage it. Our preferred model is collaborative — working alongside your internal team to transfer knowledge throughout the engagement so your team can confidently own the solution after delivery.